Legal Notice (Act on Specified Commercial Transactions)

Seller
Sakae Kinran Co., Ltd.

Chief Operating Officer
Kento Takezawa

Location
59 Tonya-machi, Takaoka-shi,
Toyama-ken 933-0806

Phone Number
0766-25-0545

Email Address
zafzeninthelife@gmail.com
(We generally reply within 2 business days. If you do not receive a reply after one week or more, there may be a system error, so please contact us again.)

URL
https://www.zaf-zen.com/

Selling Price

The selling price is displayed on each product page including tax (total amount including consumption tax).

Other necessary fees besides the product price

  • Shipping fee (varies depending on delivery area and product. Please refer to "Shipping & Delivery" for details.)

  • Consumption tax

  • Bank transfer fees when using bank transfer or postal transfer.

Application Expiration Date

  • For bank transfers and postal transfers, please make your payment within 3 days of the order date.

  • If payment is not confirmed by the above deadline, your order may be canceled.

(The previous "5 days" and "3 days" were inconsistent, so it has been unified to 3 days here. Please align with "5 days" if necessary.)

Sales Quantity

  • While there is no specific limit, sales quantity may be restricted depending on stock availability.

  • If individual sales quantity restrictions are stated on the product page, those conditions will take precedence.

Product Delivery Time (Shipping Time)

  • For in-stock items, we generally ship within 7 days of confirming your order (or payment).

  • In the event of shipping delays due to bad weather, carrier circumstances, or other unavoidable reasons, we will notify you via email or other means.

Payment Methods

  • Bank Transfer
    　Hokkoku Bank, Takaoka Branch, Ordinary Account 0229010
    　Account Name: Sakae Kinran (Co., Ltd.)

  • Postal Transfer
    　Account Number: 00750-0-36537

  • Online Credit Card Payment
    　Available brands: VISA / MASTER / JCB / AMEX / DINERS

Payment Due Date

  • Credit Card:
    　Charges will be made based on the terms and conditions of your credit card company. Please contact each card company for details.

  • Bank Transfer/Postal Transfer:
    　Please transfer the payment to the designated account within 3 days including the order date.
    　If payment is not confirmed by the due date, your order may be canceled.

Defective Products/Incorrect Deliveries

  • Please be sure to check the contents of your order upon delivery.

  • If you receive a defective or damaged product, or a product different from your order, please contact us via the inquiry form or email within 7 days of receiving the product.

  • In cases where the fault lies with our shop (defective products, incorrect deliveries, etc.), we will bear the return shipping and redelivery costs, and will replace the item with a non-defective one or provide a refund.

  • If an exchange for an in-stock item is not possible, we will refund the product price.

※Please note that returns without prior contact may not be accepted.

Returns and Cancellations

  • Returns or exchanges due to customer convenience (e.g., wrong size, different from image) are generally not accepted.

  • Even if the product is unopened and unused, cancellations after order confirmation are generally not accepted, so please review your order carefully before placing it.

  • Returns and exchanges will only be accepted in cases falling under "Defective Products/Incorrect Deliveries" above.

Return Period

  • For defective products or incorrect deliveries: Please contact us within 7 days of product arrival.

  • Please note that if 7 days pass without prior contact, we may not be able to process your request.

Return Shipping Costs

  • For defective products or incorrect deliveries:
    　Both return shipping and redelivery costs will be borne by our shop.

  • Returns and exchanges for reasons other than the above (customer convenience) are generally not accepted.