Privacy Policy
Our shop recognizes the importance of protecting our customers' personal information and, in compliance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other related laws and regulations, endeavors to appropriately handle and protect personal information in accordance with the following privacy policy (hereinafter referred to as "this policy").
1. Definition of Personal Information
In this policy, "personal information" refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act; that is, information about a living individual that can identify a specific individual through a name, address, telephone number, email address, delivery address information, purchase history, credit card information, or other descriptions, or information that includes a personal identification code.
2. Information Acquired and Acquisition Methods
Our shop acquires personal information to the extent necessary when customers use our services in the following situations:
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Information entered and submitted by the customer when purchasing products, registering as a member, submitting inquiry forms, registering for email newsletters, etc.
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Information acquired by our shop from payment service providers during the payment process.
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Information automatically generated and acquired during service use (such as IP address, cookie information, device identification information, browsing history, access time and date, etc.).
3. Purpose of Use of Personal Information
Our shop uses customer personal information for the following purposes:
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For the provision and operation of our shop's services, such as order acceptance, shipping, payment settlement, and after-sales service.
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For responding to orders and inquiries, and providing support.
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For providing information about our shop's products, services, campaigns, events (including email newsletters, direct mail, and ad distribution).
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For responding to actions that violate the terms, policies, etc. (hereinafter collectively referred to as "Terms") related to our shop's services.
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For notifying of changes to the Terms, etc.
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For improving the quality of our shop's services and planning/developing new services and features.
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For creating and utilizing statistical data processed into a format that cannot identify individuals in relation to our shop's services.
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For other purposes incidental to the above uses.
4. Changes to Purpose of Use
Our shop may change the purpose of use of personal information to the extent that it is reasonably recognized to be related to the original purpose. If the purpose of use is changed, the content will be published on our shop's website.
5. Restriction of Personal Information Use
Except as permitted by the Personal Information Protection Act or other laws and regulations, our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent. However, this does not apply in the following cases:
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When required by law.
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When there is a need to protect a person's life, body, or property, and it is difficult to obtain the customer's consent.
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When there is a particular need to improve public health or promote the sound upbringing of children, and it is difficult to obtain the customer's consent.
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When it is necessary to cooperate with national agencies, local public entities, or persons entrusted by them in executing affairs prescribed by law, and obtaining the customer's consent may impede the execution of such affairs.
6. Proper Acquisition of Personal Information
Our shop acquires personal information through lawful and fair means and does not acquire it through deception or other illicit means.
7. Secure Management of Personal Information
Our shop takes necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to ensure the secure management of personal information. We also provide necessary and appropriate supervision to our employees.
If our shop entrusts all or part of the handling of personal information to a third party, we will provide necessary and appropriate supervision to ensure that the entrusted party also takes measures for the secure management of personal information.
8. Third-Party Provision
Except as permitted by the Personal Information Protection Act and other laws and regulations, our shop will not provide personal information to third parties without the prior consent of the customer. However, the following cases do not fall under "third-party provision" under the law:
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When entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
(Examples: payment agencies that process payments, shipping companies that deliver products, email service providers, system maintenance companies, etc.) -
When personal information is provided in connection with a business succession due to merger or other reasons.
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When jointly used based on the provisions of the Personal Information Protection Act.
9. Transfer of Data Overseas
Our shop may handle customer personal information in countries or regions where the shop system provider or entrusted party's servers are located. In such cases, we will comply with applicable laws and regulations and carry out appropriate management to meet the standards required by the Personal Information Protection Act.
10. Disclosure of Personal Information
If a customer requests disclosure of their personal information based on the provisions of the Personal Information Protection Act, our shop will verify the identity of the person and disclose the information without delay (if the personal information does not exist, we will notify the customer of that fact). However, this does not apply if our shop is not obliged to disclose under the Personal Information Protection Act or other laws and regulations.
11. Correction, etc. of Personal Information
If a customer requests correction, addition, or deletion (hereinafter collectively referred to as "correction, etc.") of their personal information based on the provisions of the Personal Information Protection Act, on the grounds that the information is inaccurate, our shop will verify the identity of the person, conduct a necessary investigation without delay within the scope necessary to achieve the purpose of use, make corrections, etc. based on the results, and notify the customer of this fact (if a decision is made not to make corrections, etc., the customer will be notified of that fact). However, this does not apply if our shop is not obliged to make corrections, etc. under the Personal Information Protection Act or other laws and regulations.
12. Suspension of Use, etc. of Personal Information
If a customer requests the suspension or deletion (hereinafter collectively referred to as "suspension of use, etc.") of their personal information based on the Personal Information Protection Act, on the grounds that the information is handled beyond the scope of the publicly announced purpose of use, or was acquired through deception or other illicit means, and if it is found that there are valid reasons for such request, our shop will verify the identity of the person and carry out the suspension of use, etc. without delay, and notify the customer of this fact. However, this does not apply if our shop is not obliged to suspend use, etc. under the Personal Information Protection Act or other laws and regulations.
13. Use of Cookies and Other Technologies
Our shop's website may use cookies and similar technologies to acquire information such as browsing history.
This information is used for the following purposes:
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Analysis of site usage and creation of statistical data for service improvement.
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Reference information for improving products and services, and developing new features.
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Display of content and advertisements tailored to customer interests (if implemented).
Customers can refuse to accept cookies by changing their browser settings. However, if cookies are disabled, some functions of our shop's services may not be available.
14. Inquiries
For requests for disclosure, correction, suspension of use, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us using the contact information provided in our shop's "Notation based on the Act on Specified Commercial Transactions" or through the inquiry form on the shop page.
15. Continuous Improvement
Our shop will periodically review the operational status regarding the handling of personal information and strive for improvement. The content of this policy may be changed as necessary. In the event of important changes, we will notify or publicize them on our shop's website.
